Pegasus Development
Hotel lobby in late afternoon light, stone floors and walnut paneling
Pegasus Facilities & Hospitality

The building opens.Our work continues.

Facilities management and hospitality operations oversight for owners who expect the asset to perform the way it was underwritten. The same fiduciary discipline we bring to delivery, carried into every year that follows.

Approach

Not a vendor.The owner's operator.

Most buildings lose value quietly, one deferred repair and one unread operator report at a time. We sit on the owner's side of the table and keep the asset honest.

Delivered by the same team that represented the owner through construction. See the advisory disciplines

  • Continuity from delivery

    We know how the building was designed, value engineered, and commissioned. That record does not get lost at turnover.

  • No stake in the spend

    We hold no interest in contracts, equipment, or materials. Every vendor and operator recommendation is made on the owner's behalf alone.

  • Measured against the pro forma

    Operating performance is reported against the numbers the asset was financed on, not against last year.

Services

Six services.One line of accountability.

Engaged as a single program or one discipline at a time. Hotels, multifamily, mixed-use, and civic facilities.

Facilities Management

Every system, accounted for.

Preventive maintenance programs, work order control, and life safety compliance across mechanical, electrical, plumbing, and vertical transportation.

  • Preventive Maintenance
  • Work Order Control
  • Life Safety & Code
  • Building Systems

Hospitality Operations Oversight

The guest sees the stay. We see the P&L.

Operator selection, management agreement negotiation, and ongoing review of operator performance against budget and brand standards.

  • Operator Selection
  • Management Agreements
  • Brand Standards
  • Budget Review

Operational Readiness

From certificate of occupancy to first guest.

Commissioning follow-through, staffing plans, FF&E and OS&E coordination, and a turnover that leaves nothing undocumented.

  • Turnover & Closeout
  • Staffing Plans
  • FF&E / OS&E
  • Pre-Opening

Capital Planning

Spend before it becomes a failure.

Reserve studies, lifecycle forecasting, and multi-year capital plans that keep the asset ahead of its systems.

  • Reserve Studies
  • Lifecycle Forecasting
  • CapEx Plans
  • PIP Management

Vendor & Contract Management

Every contract, competitively earned.

Scoped bids, service level agreements, and performance reviews for every vendor on site, from janitorial to elevator service.

  • Competitive Bidding
  • Service Levels
  • Contract Audit
  • Vendor Reviews

Building Performance

Operating cost is a design decision, too.

Utility benchmarking, efficiency retrofits, and controls tuning that lower operating cost without touching the guest experience.

  • Utility Benchmarking
  • Efficiency Retrofits
  • Controls Tuning
  • Sustainability Reporting
Engagement

How an engagement runs.

  1. 01

    Assess

    Condition review, contract audit, and an operating baseline measured against the pro forma.

  2. 02

    Stabilize

    Close life safety gaps, rebid underperforming contracts, and put maintenance on a schedule.

  3. 03

    Operate

    Day-to-day facilities management or operator oversight, with one accountable lead on site.

  4. 04

    Report

    Monthly owner reporting on cost, condition, and performance. Status, trend, and the action required.

Delivering a building, or already operating one?

Tell us about the asset. We will tell you where the exposure sits and what it takes to close it.

Inquire